Access of clients/visitors to SAQA’s offices
In order for SAQA to provide a client focused service, as well as making sure that proper records of all our clients/visitors are kept, SAQA will require positive identification to be provided by our clients/visitors at reception before entering the building.
One of the following documents is required:
1. South African Citizens / Foreigners
- Identity document
- Valid Driver’s Licence
- Valid Passport with Valid Visa
2. Asylum Seekers
- Valid Asylum Seeker’s Permit as issued by the United Nations’ Refugee Reception Office.
- Valid Refugee Identification as issued by the United Nations’ Refugee Reception Office.
Personal information of visitors/clients will be captured by the Reception staff on our system, and a temporary access card will be issued.
The temporary access card is valid for one day, and should be deposited in the allocated slot on the exit turnstile when leaving the building.
Clients and visitors to SAQA will be assisted and guided by friendly Reception staff to the specific services offered within the SAQA building.
For information you can contact Customer Care at:
or call our Helpdesk: 0860 111 673
DFQEAS applications process
1. Payment methods
Payments can be made in one of two ways only:
1.1 e-Commerce (card payment) (all applicants)
1.2 Cash payment by using a printout of a system-generated SAMPLE Standard Bank deposit slip to copy when depositing money at a Standard Bank branch (only applicants in South Africa)
Separate payment must be made for each application lodged online. In each case a unique submission number will be linked to the payment automatically.
PLEASE NOTE NO OTHER FORM OF PAYMENT WILL BE ACCEPTED
2. Compulsory provision of banking details
The high degree of non-compliance to application requirements causes extensive administrative work for SAQA. The policy is to return non-compliant applications and refund monies paid in order to curb deferred income. Because refunds are delayed by applicants not providing their banking details on request, the provision of such details has become a compulsory requirement in the application process.
Banking details are security encrypted and decrypted for use only when necessary and under strict procedures for this purpose.
3. Submission of a consent form for verification purposes
Evaluation of foreign qualifications includes verification.
Verification of the authenticity of qualification awards requires the consent of candidates claiming those awards. Therefore inclusion of a signed consent form has become a standard requirement and no application will be accepted without this.
Where the application is lodged on behalf of the qualification holder, the agent or representative must ensure that the relevant form is signed by the qualification holder prior to submission of the application pack.
4. Processing timelines may vary
While SAQA aims to complete evaluations within 15 working days, verification of authenticity brings about a dependency on external responses, which often cause delays. Fast track options at additional costs are not available.
5. Fees structure
5.1 Evaluations are now charged per qualification:
First qualification: R1010
Additional qualifications: R555 each
5.2 In addition to the above fees, SAQA recovers courier fees from applicants. These are broadly in line with Postnet fees:
Delivery by courier (recommended)
New tariffs –
01 Sept 2017
Middle East, Europe and UK
Canada, Mexico, USA
Rest of the World
New courier tariffs to be introduced on 01 September 2017
5.3 Online access to evaluation outcomes, per instance R125
5.4 Appeal of outcome of evaluation
Appeal Stage 1 R1161
Appeal Stage 2 R1663
5.5 Administrative fee
Refunds linked to non-compliant applications are less the administrative fee of R230 for hand delivered and R455 for mailed / couriered applications. There will also be a fee of R263 to cover international bank charges where applicable.
6. Guidelines for refunds and cancellations
Certain limitations apply to the cancellation of applications and the refunding of moneys paid. Click here for more information.
7. External Verification fees
In addition applicants will be liable for the external verification fees. Applicants will be informed if a verification payment is required.
8. The online application procedure
Step 1: Online registration and application
Access the relevant link on the SAQA website through selecting Services; Evaluation of Foreign Qualifications; Online Application:
1. Register yourself online if you are a new client and /or login,
2. Select New application: Evaluation and carefully read through all the information including the Links provided,
3. Click Next, and complete the relevant sections,
4. Once completed, print the online application form,
5. Read and sign the declaration on the online application form (unsigned application forms will not be processed),
6. Print, fill-in, and sign the Consent Form (must be signed by the qualification holder themselves).
Step 2: Receipt of submission number and proof of payment for the SAQA service
On the online application form printout, you will automatically receive a submission number starting with 20... This submission number is your reference number for payment purposes. Please click on the “Click here to Pay” link. Read through the Terms and Conditions, agree to them and select the Payment Method you prefer - either the Online Payment or Deposit Slip method. Make sure when using the Deposit Slip method that you have captured the sample slip information exactly on the actual Standard Bank deposit slip.
Step 3: Submission of documents together with your printed online application form.
SAQA will only process your application when the following documents are received together:
1. Your printed and signed online application form,
2. Your proof of payment reflecting the submission number as reference number,
3. Your correct documentation strictly according to the requirements as stated on the What must be submitted to SAQA document,
4. A certified copy of your official identity document,
5. A consent form signed by the qualification holder.
NB: The process outlined in Step 3 applies to ALL applicants for evaluation of foreign qualifications, including those who:
1. Post applications for evaluation,
2. Courier applications for evaluation, or
3. Personally deliver applications for evaluation.
SAQA only accepts applications for evaluation that fully meet application requirements as stipulated. In all cases of non-compliance requiring SAQA to administer deferred applications, a fee will be payable. Upon deferral of non-compliant applications, clients will be informed of the deficiency and refunded their application fee minus the administration fee.
The SAQA Certificate of Evaluation
The SAQA Certificate of Evaluation (SCoE) indicates the recognition decision taken by SAQA in respect of a foreign qualification and the comparability of that qualification with a South African qualification registered on the NQF.
The SCoe forms part of SAQA’s counter-fraud strategy to promote genuine qualifications through:
• Further educating the public about the NQF and its functions,
• Developing and advocating minimum criteria for paper and electronic security features on certificates,
• Developing and advocating electronic measures for verifying certificates.
The SAQA Certificate boasts several sophisticated security features, in line with the anti-fraud drive, which cannot easily be duplicated. Therefore it is important to always work with the original Certificate of Evaluation. Certificates of Evaluation issued before and up to 30 November 2013 remain valid. This means that holders of these older certificates do NOT need to reapply for the foreign qualifications evaluation service.
As the apex body overseeing the further development and implementation of the NQF, SAQA sees its foreign qualifications evaluation and advisory services as a prominent part of the recognition of foreign qualifications in South Africa.
The organisation takes pride in providing the service in a competent, credible and authoritative manner, consistent with the NQF Act, and with zero tolerance towards fraud and corruption.
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